You can call the helpdesk at extension 5511. We are available at this phone number 8:00 AM – 4:00 PM every school day.
Submit a helpdesk ticket by logging in with your computer credentials (click the helpdesk link above). This serves not only as our primary contact method but also as our data log of prior issues, reminders, scheduled repairs, and as a … Continued
Below is a list of common things you can receive technology support for. Please note it is not limited to this list, if you need assistance with something but aren’t sure if we can help, feel free to ask! Technology … Continued
Blind transfer allows you to transfer a call to another number or extension without talking to that person first,they also keep the original caller’s Caller ID information soso the receiver knows the call is not coming from you. To initiate a blind … Continued
Email to Print (Available Anywhere) Acceptable file types include: Word Documents (.doc, .docx) Excel Documents (.xls, xlsx) Powerpoint Documents (.ppt, .pptx) PDF Pictures (.jpg, jpeg, .png, .gif) Send an email with your attached file to: firstname.lastname@example.org for JSHS Staff & … Continued
Releasing Queued Print Jobs via a Mobile Device (Available only while connected to the HPS Network) If you have a mobile phone or tablet you can release your pending print jobs to printers and/or copy machines. The grid below contains … Continued
1. You may come accross a time when you need to reset your classroom telephone. Most common reason to do so would be a line unregistered error. (see below) 2. To reset your Polycom VVX300 (black and white phone) select … Continued
Printing on a HPS Device To print to the release queue on a HPS device simply select the printer “PrintRelease” when printing. It may show up as \\HPSPS\PrintRelease, or PrintRelease on HPSPS depending on the program. The way to select … Continued
You can remotely access your voicemail from any phone by following these steps: 1. Dial your extension. (full outside number, 508-488-XXXX) 2. Wait for Voice Mail to connect then press the * key. 3. Enter your passcode and press #.