I need help, what are my options?

I need help, what are my options?

Submit a helpdesk ticket by logging in with your computer credentials (click the helpdesk link above). This serves not only as our primary contact method but also as our data log of prior issues, reminders, scheduled repairs, and as a … Continued
What can I receive support for?

What can I receive support for?

Below is a list of common things you can receive technology support for.  Please note it is not limited to this list, if you need assistance with something but aren’t sure if we can help, feel free to ask! Technology … Continued
Alternative Printing Methods for BYOD / Personal Devices

Alternative Printing Methods for BYOD / Personal Devices

Email to Print (Available Anywhere) Acceptable file types include: Word Documents (.doc, .docx) Excel Documents (.xls, xlsx) Powerpoint Documents (.ppt, .pptx) PDF Pictures (.jpg, jpeg, .png, .gif) Send an email with your attached file to: jshsprint@hopedaleschools.org                                for JSHS Staff & … Continued
Printing to the Release Queue

Printing to the Release Queue

Printing on a HPS Device To print to the release queue on a HPS device simply select the printer “PrintRelease” when printing. It may show up as \\HPSPS\PrintRelease, or PrintRelease on HPSPS depending on the program. The way to select … Continued
Remotely Access Voicemail

Remotely Access Voicemail

You can remotely access your voicemail from any phone by following these steps: 1. Dial your extension. (full outside number, 508-488-XXXX) 2. Wait for Voice Mail to connect then press the * key. 3. Enter your passcode and press #.