Technology Updates, Notices, & News

  • New Printing Methods – What are my options?

    Starting at the end of April 2017 there are many new ways to print from all types of devices and circumstances. Below you will find information aimed at conveying instructions of...
  • HTML 5 – Web Browsers & Plugins

    As web browsers update they are becoming less friendly with common plugins used by many old educational resource websites, especially educational games and interactive media. Plugins such as Flash, Java, Shockwave,...
  • Upcoming Trainings – 3/20/17

    Upcoming after school trainings: 3/21/17 - Google Calendar Training (MES Room 118 - 2:45 PM - 3:15 PM) 3/22/17 - Smart AMP Training (MES Lab 220 - 2:45 PM -...
  • BYOD Pilot

    Permission forms for the BYOD pilot have been sent home.  The BYOD pilot is scheduled to begin prior to April 1, pending permission forms being returned.
  • HPS Technology Support Center

    Welcome to the new Hopedale Public Schools Technology Support Center!

Knowledge Base

Tutorials, Videos, How-To's and more. Search at the top for help or click below to view all of the knowledge base content.

FAQ's

Find answers to frequently asked questions - quick tips, how-to's that we regularly get asked.

Yes!  Click on the below knowledge base article links to learn more.

Printing to the Release Queue

Alternative Printing Methods for BYOD / Personal Devices

 

Releasing Queued Print Jobs via a Print Station

Releasing Queued Print Jobs via a Mobile Device (Available only while connected to the HPS Network)

Starting at the end of April 2017 there are many new ways to print from all types of devices and circumstances.
Below you will find information aimed at conveying instructions of each type.

Printing From HPS Devices

You now have the additional option to print to the Print Release Queue.

  • This option allows you to print now to the queue and release the print job when you’re at a printer at your convenience.
  • Print jobs do not physically print out until you release them to the printer of your choice (typically while you are standing in front of the printer).  Using this method you do not have to ever worry about someone else picking up your prints or accidently printing to the wrong location.
  • How to PRINT to the Print Release Queue from a HPS Device.
  • Please view the section below on releasing print jobs for instructions on retrieving your queued prints.

 

Printing From a BYOD / Personal Device

You can now print from your own device in various ways, use whichever is more convenient/easier for you.  All BYOD / Personal device prints use the Print Release Queue method as described above.

 

Releasing Print Jobs / Retrieving Prints

Now that you have printed to the Print Release Queue you need to release your print jobs.  This is available in various locations, more may be added over time to please check the below link for more information.

Printing Off-Site

With the addition of these new methods you can now also send print jobs to the release queue off-site. This can be useful to print things from home from your personal devices and then release the jobs to retrieve the prints once you are in the building.

You can print off-site using two methods at this time:

Printing Statistics & Environmental Impact

You can also now check your statistics on printing and your environmental impact, as well as compare yourself to the district averages.

 

 

 

If you are using a personal device or a district iPad you may be receiving messages such as “Your connection is not private” or “Safari cannot open the page because it could not establish a secure connection to the server” when trying to browse to specific websites while connected to the HPS wireless network.

We use SSL decryption to filter and monitor all website traffic.  In order for your device to comply with this you need to install our SSL certificate to your device.

iOS Devices (iPads & iPhones)

  1. Open safari and browse to:
    Using device at the Jr. Sr. High School:   https://tech.hopedaleschools.org/byod/hps-jshs-utm.cer
    Using device at Memorial Elementary School or Bright Beginnings Center: https://tech.hopedaleschools.org/byod/hps-mes-utm.cer

    If you may use the device at both locations you can repeat this for each link.
  2. Once you reach the location a certificate will automatically download and you will be brought to this screen.  Click on Install:

  3. A warning screen will pop up, again click Install:

  4. A popup to confirm will appear, click Install:

  5. You have successfully installed the certificate and should not longer receive the messages preventing you from accessing certain webpages.
  6. If you are on iOS 10.3 you need to enable the trust for the certificate(s).
  7. Go to Settings -> General -> About -> Certificate Trust Settings:

  8. Find the certificate(s) you installed in step 1-5 and enable them using the slider:

Android Devices (Phones & Tablets)

  1. You must have a screen lock pin or passcode set up, Android will not allow you to install with just a swipe unlock.
  2. Open a web browser:
    Using device at the Jr. Sr. High School:   https://tech.hopedaleschools.org/byod/hps-jshs-android.crt
    Using device at Memorial Elementary School or Bright Beginnings Center: https://tech.hopedaleschools.org/byod/hps-mes-android.crt

    If you may use the device at both locations you can repeat this for each link.
  3. Upon downloading you will receive an message “Couldn’t install because the certificate file couldn’t be read”, this is OK:

  4. Go to your settings -> security and look for “credential storage”.  Select Install from device memory/SD card:

  5. Open the select from menu and choose downloads:

  6. Find the certificate file you downloaded in step 2 and open it:

  7. Name the certificate anything and click the dropdown to select Wi-Fi then press OK:

  8. Certificate is now installed:

Email to Print (Available Anywhere)

Acceptable file types include:

  • Word Documents (.doc, .docx)
  • Excel Documents (.xls, xlsx)
  • Powerpoint Documents (.ppt, .pptx)
  • PDF
  • Pictures (.jpg, jpeg, .png, .gif)

Send an email with your attached file to:

jshsprint@hopedaleschools.org                                for JSHS Staff & Students

mesprint@hopedaleschools.org                               for MES Staff & Students

 

 

  • You will receive an automated email reply with the receipt of your print job.
  • You will have 36 hours before your job is automatically deleted to release the job.
  • To print out your job
    • Visit a Print Release Station, follow the instructions for releasing jobs via a print station.
      OR
    • From a device connected to the HPS wireless network visit http://printportal.hopedaleschools.org
      • Login with your domain (computer) credentials when prompted.
      • Follow the instructions for releasing jobs via the print portal
        OR
    • Follow the instructions for releasing jobs via mobile devices (phone/ tablet)

 

 

 

Upload to Print (Available only while connected to the HPS Network)

Acceptable file types include:

  • Microsoft Excel xlam, xls, xlsb, xlsm, xlsx, xltm, xltx
  • Microsoft PowerPoint pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx
  • Microsoft Word doc, docm, docx, dot, dotm, dotx, rtf, txt
  • PDF pdf
  • Picture Files bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff

Login to the print portal: http://printportal.hopedaleschools.org.

  • Login with your domain (computer) credentials when prompted.
  • Navigate to Web Print on the side navigation

  • Click on Submit a Job


  • Enter the number of copies and click Upload Documents

  • Drag files and/or click the Upload from computer button to browse for files.
  • Click Upload & Complete to finish the process.

  • Once submitted you will be brought to your web print summary screen.

  • To print out your job
    • Visit a Print Release Station, follow the instructions for releasing jobs via a print station.
      OR
    • From a device connected to the HPS wireless network visit http://printportal.hopedaleschools.org
      • Login with your domain (computer) credentials when prompted.
      • Follow the instructions for releasing jobs via the print portal
        OR
    • Follow the instructions for releasing jobs via mobile devices (phone/ tablet)

Permission forms for the BYOD pilot have been sent home.  The BYOD pilot is scheduled to begin prior to April 1, pending permission forms being returned.

How do I enable plugins on the websites that are blocking them?

  • Submit the website URL to the helpdesk, I can add it to a global allow list for our devices to automatically enable – please note this will not make any effect for BYOD/personal devices.

  • In MOST, not all, cases when a plugin is blocked a small bar below the URL bar will pop up, asking if you want to run or block the plugin – click run to allow it.

    Inline image 2

  • The area where the plugin is supposed to show up may appear as a gray box, click in that area  to enable the plugin.

    Inline image 1

  • In addition a red X or a small shield with a red X will appear in the top right of the url bar near the favorite start – click this and select Load unsafe scripts.

    Inline image 2

Can I automatically enable ALL flash for all websites?

Yes, however this is for your user profile only.  This cannot be done to all users, such as students.

 

  • In the address bar, type chrome://settings/content to open the content settings screen.

    Type chrome://settings/content in the address bar

    Type chrome://settings/content in the address bar


  • On the content settings screen that appears, find the Flash Player listing. Check the status.

    The Content settings screen

    The Content settings screen


  • Select Allow sites to run Flash, then click Done.

    The Flash section of the Content settings screen

    The Flash section of the Content settings screen


  • To manage Flash Player settings by site, click Manage exceptions.

    Click Manage exceptions to manage Flash Player settings on a per-site basis

    Click Manage exceptions to manage Flash Player settings on a per-site basis


  • In the Flash exceptions screen enter the website domain and then select Allow.  When finished adding sites, click Done.

    The Flash exceptions screen

    The Flash exceptions screen


  • Close the Content settings screen.

 

Printing on a HPS Device

  • To print to the release queue on a HPS device simply select the printer “PrintRelease” when printing.
    • It may show up as \\HPSPS\PrintRelease, or PrintRelease on HPSPS depending on the program.
  • The way to select your printer will vary from program to program, however pressing ctrl + P or going to file->print or print preview will bring you to a printer selection in most cases:

  • To print out your job
    • Visit a Print Release Station, follow the instructions for releasing jobs via a print station.
      OR
    • From a device connected to the HPS wireless network visit http://printportal.hopedaleschools.org
      • Login with your domain (computer) credentials when prompted.
      • Follow the instructions for releasing jobs via the print portal
        OR
    • Follow the instructions for releasing jobs via mobile devices (phone/ tablet)

 

 

 

Printing via Google Chrome / Google Account (Available Anywhere)

The printer “JSHS PrintRelease” or “MES PrintRelease” is connected to everyone’s Google account corresponding to your main building.

  • When printing from Google Chrome you will be able to select this printer to add your job to the print queue. Look for the printer under “Google Cloud Print” when printing from Chrome.
  • It will have a folder with a blue person icon on it.

  • To print out your job
    • Visit a Print Release Station, follow the instructions for releasing jobs via a print station.
      OR
    • From a device connected to the HPS wireless network visit http://printportal.hopedaleschools.org
      • Login with your domain (computer) credentials when prompted.
      • Follow the instructions for releasing jobs via the print portal
        OR
    • Follow the instructions for releasing jobs via mobile devices (phone/ tablet)

 

 

 

BYOD/Personal Device Printing to Release Queue (Available only while connected to the HPS Network)

You can directly add the print release queue to your BYOD / personal device for ease of use printing.

Visit http://mobileprint.hopedaleschools.org

You will be brought to a page specific to your operating system – follow the instructions to set up printing on your device.

If it asks for your “PaperCut Username and Password” use your domain (computer) credentials.