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- Submit a helpdesk ticket by logging in with your computer credentials (click the helpdesk link above).
This serves not only as our primary contact method but also as our data log of prior issues, reminders, scheduled repairs, and as a housing for replies and additional information for all users involved.
- Email the helpdesk by emailing firstname.lastname@example.org – this will submit a helpdesk ticket for you. Please be sure to include as much information as possible so we can help you in a timely manner
- Call the helpdesk phone line (extension 5511) – we will answer your call and depending on the severity/priority of the issue either submit a ticket for you, directly support you over the phone, or visit you to resolve the issue.
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