Zoom Phone Portal
All zoom phone settings/preferences can be done in a web portal. In addition you can use the web portal to view your voicemail, call history, and even make calls.
Only offices have access to the Zoom portal. Classroom phones/users do not have this access.
To change the pin/voicemail for classroom phones please submit a helpdesk ticket.
To change settings/preferences
Open a web browser and go to https://zoom.us/pbx/page/telephone/myZoomTelephony#/my-cloud-phone/settings and if prompted to sign in, use the Google sign in:
You can also get to this by going to the Zoom.com website and clicking Sign In, then going to Phone on the left side:
Setting / changing the Zoom Pin (voicemail password)
- Scroll about halfway down until you reach 'Pin Code', just above the Others section:
- Click Show or Edit, change the pin to your preferred code and click SAVE:
To access voicemail, call history and/or make calls through a web browser
- Open a web browser and go to https://app.zoom.us/wc/phone
- Click Phone at the top if not already selected:
- Use the left side to navigate:
- While in Voicemail, if you have multiple voicemail boxes, such as your phone AND a group line that has a voicemail, you can select which voicemail box to look at by clicking the '# Inboxes' dropdown:
- Click on a voicemail to listen to it, delete it, or delete all voicemail:
